Welcome Guests
Without Front Desk Hassle
Hotels, travel companies and accommodation platforms need to process bookings quickly while preventing identity fraud and chargebacks. Bluem verifies international guests without disrupting their journey. Guests can complete all required check-in steps online before arrival, reducing queues and front desk administration. Payments are just as easy—online, at reception or automatically by Direct Debit.
Remote Hotel Check-In
#BK-30742
Arrival
19 Sep
Departure
22 Sep
Room
508
Mobile Room Key
508
Canal House
Access window
19 Sep, 15:00
22 Sep, 11:00
Passport
Spain · •••• 0712
Face & liveness
98% face match
Payment & consent
Visa •••• 9032 · signed
Trusted by organizations across Europe and the GCC.
Priority Use Cases
Secure Every Journey Before Arrival
Connect guest verification, fraud detection, digital consent, room access and payments in one seamless travel experience.
Remote Guest Verification
Verify guests remotely before arrival or during a self-service check-in journey, online or via kiosk.
Global Document Verification
Read passports and identity cards from any country. Easy to connect to a PMS or HMS.
Booking Authentication
Authenticate customers before sensitive booking changes, cancellations or refunds.
Guest Risk Screening
Screen higher-risk guests, corporate customers and business partners for compliance risks.
Device & Location Intelligence
Detect suspicious devices, unusual locations, VPN usage and automated booking activity.
Digital Consent
Let guests securely sign rental conditions, declarations and consent forms online.
Payments Anywhere
Collect booking, accommodation and service payments anywhere, anytime.
Valid SEPA Direct Debit Mandates
Secure subscription cash flow and reduce late payments with Bluem’s Green Mandate across the SEPA zone. Easy for both parties.
In practice
From Online Check-In to Secure Booking Changes
See how Bluem simplifies hotel arrivals while protecting high-value bookings and refunds from suspicious activity.
Frictionless Hotel Arrival
Guests verify their identity and complete check-in before arrival, allowing the hotel to prepare the room and activate mobile access.
Pre-Arrival Check-In
Amelia Morgan
Identity
Verified
Check-In
Checked-In
Room
Ready
Access Ready
Arrival
19 Sep · 15:00
Room
508
Flexible Online Payments
Let guests pay with their preferred method. Bluem supports over 40 payment methods, including Wero, Pay by Bank, Mastercard, Visa, PayPal and Apple Pay, and can quickly add any additional method you need.
Payment Method
iDEAL l WERO
Apple Pay
Pay by Bank
Mastercard
VISA
Payment for
Elite Hotel #405-65
Pay €2.340,50
The Bluem Advantage
A Smoother Journey
From Booking to Departure
Bluem combines global identity coverage and integrated payments to create faster, safer experiences throughout every stay.
Faster Check-In
Complete identity checks before arrival to reduce queues, front-desk administration and unnecessary delays.
Happier Guests
Create a convenient digital journey that lets genuine guests begin their stay with less friction.
Secure Global Journeys
Support international travelers with reliable verification and payments before, during and after their stay.
References
Trusted Across
Travel and Hospitality
