Activate Genuine Customers, Reduce Fraud and Payment Failures
Energy suppliers, telecom providers and waste collection companies need to onboard large volumes of customers with minimal friction, while preventing fraud, incorrect data and account misuse. Bluem combines fast, seamless onboarding with automated identity and payment-detail verification, helping you reduce drop-offs, operational costs and risk while meeting regulatory requirements. We also support reliable recurring payments, including valid digital direct debit mandates across Europe through Green Mandate.
Utility Service Activation
Noor de Vries
#UT-73104
Service Address
Weteringschans 84
Services
Energy + waste
Identity
Noor de Vries
Verified
Address
Weteringschans 84
Confirmed
Device & IP
MacBook Pro M5: 24.454.22.1
Trusted
Trusted by organizations across Europe and the GCC.
Priority Use Cases
Secure Every
Activation and Payment
Connect onboarding, identity verification, fraud detection, contracting and payments to activate trusted customers quickly and securely.
Seamless Onboarding
Reduce drop-offs and improve conversion with AI-powered verification. Bluem delivers onboarding, KYC, compliance and risk solutions that integrate into IT systems.
KYC & Customer Data Verification
Verify identity and customer details pre-activation. Bluem combines document checks, biometrics, iDIN, itsme, BankID, FTN, UAE Pass and EUDI Wallet through one API.
Device and Network Risk
Detect suspicious devices, IP addresses, VPN usage and bots during onboarding.
Bank-Account Ownership
Confirm that customers own the bank account used for subscription or service payments.
Digital Direct Debit Mandates
Create secure SEPA Direct Debit mandates for recurring subscription and usage-based fees.
Flexible Online Payments
Accept one-off and instant payments through a broad range of widely used payment methods.
Affordability Assessment
Assess financial resilience before approving higher-risk contracts or expensive devices.
Customer Authentication
Authenticate customers during login, account recovery or sensitive changes to their service.
Digital Contract Signing
Let customers review and sign contracts through a secure, fully digital journey.
In practice
From Customer Activation to Monthly Collection
See how Bluem combines verification, contracting and payments in practical telecom and energy customer journeys.
Telecom Device Activation
Before supplying a smartphone, verify identity, device and bank-account ownership, then digitally sign the contract and create a Direct Debit mandate.
Device Activation
Identity
Bank Account
Contract
Continue
iPhone 16 Pro
IMEI
Fingerprint
Agent
Location
Energy Customer Onboarding
Verify identity, contact details and service address, then support recurring collections and instant payments through popular payment methods.
New Service Activation
Lena Bakker
Address
Email Address
Customer ID
Services
Status
Collection Method
Next Collection
Bank Account Verified
The Bluem Advantage
One Platform for Onboarding, Protection and Payments
Bluem connects every critical step to increase conversion, reduce fraudulent subscriptions and improve payment success.
Better Onboarding
Activate genuine customers faster through one guided journey with fewer manual steps and unnecessary checks.
Lower Fraud
Combine identity, device and payment verification to detect suspicious applications before activation.
Reliable Recurring Payments
Create digital mandates and collect subscription or usage fees through secure, dependable payment methods.
References
Trusted Across Essential Services
