Consultation
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Welcome Guests
Without Front Desk Hassle

Hotels, travel companies and accommodation platforms need to process bookings quickly while preventing identity fraud and chargebacks. Bluem verifies international guests without disrupting their journey. Guests can complete all required check-in steps online before arrival, reducing queues and front desk administration. Payments are just as easy—online, at reception or automatically by Direct Debit.

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Remote Hotel Check-In

#BK-30742

Arrival

19 Sep

Departure

22 Sep

Room

508

Mobile Room Key

508

Canal House

Access window

19 Sep, 15:00
22 Sep, 11:00

Passport

Spain · •••• 0712

Face & liveness

98% face match

Payment & consent

Visa •••• 9032 · signed

Confiance accordée par des organisations dans toute l’Europe et au sein du CCG.

Logo de Grolsch

Cas d'utilisation prioritaires

Secure Every Journey Before Arrival

Connect guest verification, fraud detection, digital consent, room access and payments in one seamless travel experience.

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Remote Guest Verification

Verify guests remotely before arrival or during a self-service check-in journey, online or via kiosk.

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Global Document Verification

Read passports and identity cards from any country. Easy to connect to a PMS or HMS.

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Booking Authentication

Authenticate customers before sensitive booking changes, cancellations or refunds.

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Guest Risk Screening

Screen higher-risk guests, corporate customers and business partners for compliance risks.

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Device & Location Intelligence

Detect suspicious devices, unusual locations, VPN usage and automated booking activity.

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Digital Consent

Let guests securely sign rental conditions, declarations and consent forms online.

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Payments Anywhere

Collect booking, accommodation and service payments anywhere, anytime.

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Mandats de prélèvement direct SEPA valables

Secure subscription cash flow and reduce late payments with Bluem’s Green Mandate across the SEPA zone. Easy for both parties.

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Dans la pratique

From Online Check-In to Secure Booking Changes

See how Bluem simplifies hotel arrivals while protecting high-value bookings and refunds from suspicious activity.

Frictionless Hotel Arrival

Guests verify their identity and complete check-in before arrival, allowing the hotel to prepare the room and activate mobile access.

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Pre-Arrival Check-In

Amelia Morgan

Identité

Verifié

Check-In

Checked-In

Room

Prêt

Access Ready

Arrival

19 Sep · 15:00

Room

508

Modes de paiement flexibles en ligne

Let guests pay with their preferred method. Bluem supports over 40 payment methods, including Wero, Pay by Bank, Mastercard, Visa, PayPal and Apple Pay, and can quickly add any additional method you need.

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Les avantages de Bluem

A Smoother Journey
From Booking to Departure

Bluem combines global identity coverage and integrated payments to create faster, safer experiences throughout every stay.

Faster Check-In

Complete identity checks before arrival to reduce queues, front-desk administration and unnecessary delays.

Happier Guests

Create a convenient digital journey that lets genuine guests begin their stay with less friction.

Secure Global Journeys

Support international travelers with reliable verification and payments before, during and after their stay.

Références

Confiance à travers tout
Travel and Hospitality