Everybody can get registered voluntarily in CRUKS. Casino’s and operators are obliged to monitor the gaming behavior of players. If they suspect a gambling addiction, they must report this to the gaming authority KSA. KSA will decide if they add the player to CRUKS or not. CRUKS prevents players with serious gambling issues to bet at (online) casinos. A registered person will get guidance to get rid of the gambling addiction. The ultimate responsibility lies with the player. Registration is for maximal 6 months.
A license holder has to maintain a closed-door policy. This means that an online casino has to establish the identity of a player in a reliable manner, after this they have to do the CRUKS check every time a player logs in. Only after this check (when the outcome is negative) the player is allowed to gamble. The same rule applies to offline casinos, the identity and IBAN of every visitor must be checked, as well as the CRUKS register. If a casino does give entry to a player that is registered in CRUKS, then there is a chance that they will lose the license and get a fine.
Besides the iDIN, IBAN-Name and CRUKS check, an active prevention policy is obliged by KOA for license holders. This prevention policy must be applied and verifiable. For example, players need a profile, in this profile it must be visible how many deposits the player makes, what his/her deposit limit is or amount each day. When a player is showing risky behavior, the player needs to be contacted.
When we take a gamble, CRUKS and AML rules are at play. As a player, you must truthfully enter your personal data (first name, last name, date of birth, address, BSN), after which the data need to be checked. iDIN is a reliable, efficient and customer-friendly way to verify personal data. In order to combat money laundering and fraud, it is also necessary to check whether deposits/withdrawals from/to a player are made via an account number that is actually in his/her name. The direct IBAN-Name check on the bank database is a smart solution for this. The player doesn’t have to do anything, and the operator still receives an instant answer from the bank whether the given IBAN actually belongs to the player. Finally, the CRUKS check has to be done. There are three CRUKS checks: initial BSN CRUKS check; initial Foreign CRUKS check and follow-up CRUKS check. CRUKS retour message: registered/not registered. If you want to know more about KOA, the license application or our iDIN-IBAN-CRUKS package, please contact Bluem.
PiM is the Personal Identity Manager for customers. The PiM app makes identification online and offline easier. PiM app uses the Scan, Check & Go principle. The player puts the PiM app on the mobile once and can from now on scan a PiM QR at the casino to identify / log in, to do a CRUKS check, or to gain physical access to the VIP lounge, for example. In short, countless applications.
In PiM app we cleverly combine the mandatory iDIN, IBAN name and CRUKS check. One scan provides the casino with all the mandatory information required under the Remote Gaming Act (KOA).
Bluem supplies iDIN, IBAN-Name and the CRUKS check. The PiM app combines these checks with one scan. Customer service to the next level. We like to think along with operators about possibilities to optimize the customer experience online and offline within the legal frameworks. PiM works: Scan, Check & Go
We serve many operators and casinos with our efficient iDIN, IBAN or CRUKS check. As a result, they meet the legal requirements. Powered by Bluem.